FAQ-Shopping & Ordering

Navigate on Website

Shopping is easy at bowlingshopeurope.eu. You can shop by category, search for desired products, or even view by Top Ten Searches or Top Ten Selling Items by their respective categories.

Shopping by Categories

On the top left of the web page there is a "Categories" bar that has the categories of items that we sell on bowlingshopeurope.eu. Each dropdown menu allows you to browse by the full category itself, or by more specific terms such as "Manufacturer", "New Releases", and "Packages" being the most common choices per category. Each Category has a more in depth breakdown of selections as well. For an example, the Bowling Ball category. It allows you to browse by "Performance", when you select a specific category, you can filter on different things.

Shopping By Search

Located in the upper left portion of the website is the search box. This easily allows you to find the products you desire quickly. This allows you to bypass searching by categories and locate your product as fast as possible.

By browsing by categories or searching for products, your experience with bowlingshopeurope.eu will be an enjoyable one.

How To Order Online

So, you need help using the shopping system?
No problem, we will walk you through a transaction step-by-step.

Step 1: Finding The Item You Want
At the top of the screen there is a search box. If you are looking for a specific item, you may enter the item you are looking for in the search. If not, there are several categories located on the navigation bar at the top of the page, under the header. These categories have been organized to help you find what you are looking for.

Step 2: Learning More About Your Item
Once you have found an item you would like to purchase or would like to see more information on an item, click on the image of the item. This will bring you to a page that describes the item in further detail.

Step 3: Adding Items to Your Order
Then if you have decided you would like to purchase this item, select the options you would like (ex.: weight, size, color, style etc.) and click the "Add To Cart" button.

Step 4: Order Review & Special Requests
At this point you will be brought to a page that shows your current order. Listing the items you have in your order, their costs, the options you have selected and the item(s) quantity.

You can also change the quantity of items in your order by clicking in the box under the "Qty" and changing the number there. That number represents how many of that item you plan on purchasing.

If you decide that you have changed your mind and don't want an item on your order. Don't worry just click the remove button next to the quantity box and it will remove that item from the order.

If you have any special requests you can enter them in a text box located under the items you plan on purchasing.

If you still want to purchase other items, simply use the top navigation bar or search box, as described in step 1, to continue shopping. If not then you can choose one of the checkout options that are under your order information. Each checkout option has a description that will guide you through the process of using it.

Step 5: Checkout
While checking out fill out all the information that is required, the form will tell you what is required and what is not. After that, confirm your information and payment method then your order will be placed. Don't worry if there is any information that you have left out, the ordering process will not complete and will give you a chance to correct any mistakes. Once the order is placed you will see a confirmation message and an e-mail receipt will be sent to you for your own records. We will also contact you as soon as possible with tracking information from our Carrier.

That's it! We hope that this step by step tutorial will help elevate your experience here at bowlingshopeurope.eu, if you have any questions at all you can contact us here.

Payment Methods

iDEAL is a payment method that allows the Netherlands to pay directly online through the online payment of the largest Dutch banks. iDEAL pay in recent years has gained considerable ground in the field of online checkout. The Netherlands has now more than 13,000 merchants who pay with iDEAL as payment. In 2010, 54% of people who buy products and services online prefer to pay with iDEAL. Consumers cite as the main reasons for choosing iDEAL payment, it's easy, fast and secure.

SOFORT Banking E-commerce is an easy to use, direct payment procedure with the high safety standards of online banking. It is regularly tested for the protection of personal data. SOFORT Banking is the only European payment that bank is independent and the consumer to the bank environment leads to payment. The consumer does not need to register, no charge between account and not be in possession of a credit card.

Make payment with Bancontact / Mister Cash possible: The Belgian e-commerce market is growing significantly. Bancontact / Mister Cash is a payment method that allows you to pay online in Belgium via the online payment of the largest Belgian banks. Offering Bancontact / Mister Cash in your shop is the ideal way to reach the Belgian market. The logo of Bancontact / Mister Cash is well established, it is common to every Belgian debit card. Consumers can with Bancontact / Mister Cash payment from your shop directly online through their own trusted and secure banking environment.

With about 1.7 billion cardholders and multiples thereof to transactions VISA far the largest credit card issuer in the world. Together with MasterCard VISA is good for the astronomical number of 62 billion transactions per year. Or: 1971 VISA and MasterCard transactions per second! Also on the Internet is the most widely used credit cards VISA. With over 2 million VISA credit card holders in the Netherlands is also very well represented. Would you miss a turnover than is accepting Visa (MasterCard) on your website an attractive option.

Maestro, owned by credit card giant MasterCard is a debit card service, and enjoys
widespread use on an international level. Maestro processes payments and sacrifices affiliated banks a protocol for using Their banking cards.

The manner-in-which-line payments are executed Varies from one bench to the other since Consumers are always re-directed to their Own Bank's online environment. The Maestro card is linked to the consumer's banking account, and sufficient is a balance in the account is always required to allow payments to be processed. Maestro HAS an Enormous reach: there are more than 540 million cardholders in over 100 countries. Online payments using the card are facilitated Entirely by MasterCard, and must satisfy strict security requirements.

With no less than 959 million cardholders worldwide, MasterCard Worldwide, the second largest credit card provider in the world. Only VISA is still sticking up out here. MasterCard in your webshop you can reach so many potential customers worldwide. In the Netherlands, with 4.2 million MasterCard MasterCard holders the largest cerditcardaanbieder. By enabling online payments with credit cards VISA and MasterCard both, you can reach the world most of all credit card holders.

(2% payment costs)
PayPal is an online payment service that is gaining popularity rapidly in the Netherlands and internationally used by millions of people for online transactions between individuals and companies. Recently we have also PayPal payments via mobile telephone. To pay only need an email address. In 2010, PayPal earned a total transaction volume of 92 billion dollars and also makes the Netherlands PayPal, with 2.4 million account holders, an explosive growth. In the Netherlands, one a PayPal account in four online shoppers and you already pay 36% of the Dutch webshops with PayPal.

Payment by bank transfer (wire transfer) represents worldwide payment convenience. Besides the various credit cards called bank transfer is the means of settling international payments. Also in the Netherlands is an important way to pay online products ordered. The bank transfer is a payment method that does not happen automatically. Because (yet) not everyone has internet banking (and not on iDEAL) and because some people like to decide when and how they pay, is offering this payment a solution.

Bank: Rabobank
Account Holder: Vof ‘t Witte Hoes
Account number: 0347393594
IBAN: NL34RABO0347393594

Change Order

To change or cancel an order, please contact our customer service department at +31 6 12141032. A representative will be available Monday thru Friday 9 am - 11 am and from 3 pm – 5pm. Or send us a mail on [email protected]

Bowlingshopeurope.eu reserves the right to cancel any order, any time, for any reason.

Requesting Ball Specifications

If you are looking to request bowling ball specifications, it is simple here at bowlingshopeurope.eu. Bowlingshopeurope.eu guarantees specs within 1/2" for Pin and 1/2oz for Top Weight. Gross weight guarantee will be within 3oz. *We do not guarantee Pin/CG/Mass Bias alignment on asymmetrical core bowling balls. Here is a set of simple instructions starting from the point of selecting your ball to adding specs to help you make your request:

During the checkout process you may enter your specifications in the "Customer Notes" box. (Label for which ball if multiple specifications on multiple bowling balls ordered.) Once you finish entering your bowling ball specifications you may continue through the order placement process. The specifications you chose will be included on your order so we know what you desire for you bowling ball.

Sales prices adjusted

All products have a sales price including sales tax. Due to the new European tax legislation, we have to calculate a tax rate per 1-7-2021 that applies in the country to which the order has to be sent. This means that a correction can be made after you have entered your shipping address.

We would like to remain transparent and this does not make it any easier, so we have decided to include the sales price as a basis of 27% VAT and the final price is usually lower.

The product costs €127, so of this is €27 VAT and the price of the product without VAT is €100.

For example, if you have this product shipped to Germany, this product will be taxed with 19% VAT, so that the final price including VAT is €119. (so €8 cheaper than indicated in the shop)

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